AF191 - Quarterly Policy Updates: Keep your Seller Central Account safe with Lesley

guest experts Apr 24, 2021

Let’s be real: Amazon can sometimes be a mean, crazy beast, but it also allows us to create, run, and grow a long-term sustainable online business. And how do we keep our businesses safe from the beast? By knowing its policies and being compliant. Lesley Hensell, co-owner and Partner at Riverbend Consulting, is our favorite go-to person when it comes to dealing with the whims of everyone’s favorite frenemy, Amazon. Lesley and her amazing team of consultants at Riverbend Consulting help Amazon sellers resolve all kinds of problems on the Ecommerce platform, from everyday issues like account suspensions to fighting off Russian hackers on Amazon.

Lesley joins me today to advise us on the newest changes to Amazon’s policies. She discusses restrictive product notifications on Amazon, why many sellers are getting them despite not selling restricted products, and how those notifications can be resolved. She explains some guidelines on selling hazmats and policies on selling cannabis, CBD, marijuana, and other related products. She also underscores the importance of writing product safety disclaimers on your listings and packaging and highlights why it’s worth fighting for reinstating your Amazon account and listings.

“If you have a safety issue, disclaimers help you get the listing back up.” - Lesley Hensell Demond

This week on the Amazon Files:

  • Restrictive product notifications on Amazon and why you may be receiving them
  • Words that may trigger restrictive product notifications and how to address these flags
  • The importance of having clear product disclaimers and instructions on your listings and packaging
  • Regulations, rules, and suspensions based on cannabis, CBD, marijuana, and their related products
  • Fighting Russian hackers and why Lesley discourages selling supplements
  • The hazmat nightmare and why Amazon sometimes holds funds
  • The impact of “snowballing” on Amazon’s Seller Central
  • How to get noticed in Jeff Bezo’s inbox and the power of making a business case
  • Why it’s worth fighting for your products and listings



Related Content:

Connect with Lesley Hensell Demond:

Want to Learn More?

It’s time to discover our Wholesale Bundle System™ that is your roadmap to bundling success! This course is packed with valuable information & tools to help you maximize your Amazon profits. The destination: freedom to spend less time sourcing products and to spend more time with your family. Wholesale Bundle System™ gives you the exact framework & strategy I use to create and sell wholesale bundles with massive success!

To learn more, visit: 

Grow Your Amazon Business!

Thanks for tuning into this week’s episode of The Amazon Files, the show to help Amazon seller along their business journey one step at a time with Amazon expert and your host, Kristin Ostrander. If you enjoyed this episode, head over to Apple Podcasts, subscribe to the show and leave us your honest review. Don’t forget to share your favorite episodes with your friends on social media! Use the codeword #Riverbend to join us on Facebook. Each week, Kristin hosts a live discussion on how to grow your Amazon business. Don’t forget to check out our website and subscribe to our mailing list for even more resources.

Latest Blogs

Hey Hey Amazon Sellers!  I’m Kristin, the voice you've grown to know on the Amazon Files podcast & familiar face behind Mommy Income.  Today's blog post...
Hey Hey everyone, I'm Kristin Ostrander, host of the Amazon Files podcast, and today I want to share with you the incredible journey I've had in the e-commerce industry,...
Hey Hey Friends. Welcome! My name is Kristin Ostrander and as the host of the Amazon Files podcast and the proud owner of Mommy Income, I've had the pleasure of engaging...

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.